FAQS
❓ Can I pick up my order?
Yes! All orders are available for pick-up in Douglasville, GA. Once your order is confirmed, you’ll receive a message with the address and pick-up time instructions.
🚗 Do you offer delivery?
Yes — we offer local delivery within a 30-minute radius of Douglasville, GA. Delivery availability will be confirmed after you place your order.
📦 Do you offer shipping?
Not at the moment. We’re currently focused on local freshness and quality. However, we’re working toward offering shipping in the future!
💸 Can I get a refund or cancel my order?
Because all juices are made-to-order, we do not offer refunds once an order is confirmed. If you need to update or cancel your order, please contact us within 2 hours of placing it.
🧃 How should I store my juice?
Refrigerate your juice immediately after receiving it. For the best taste and nutrients, consume within 3–5 days. Shake well before drinking.
🎉 Can I book Soulful Sips for my event?
Yes! We cater wellness events, private gatherings, pop-ups, and more. Head to our “Book Us for Your Event” page to submit an inquiry.
💚 Are your juices vegan and soy-free?
Yes! All Soulful Sips juices are 100% plant-based, made with fresh fruits and vegetables — and contain no soy.
📍 Where are you located?
We’re proudly based in Douglasville, Georgia. Our pickup address will be provided upon order confirmation.
🌿 Are your bottles recyclable?
Yes! We use recyclable bottles. Please rinse and recycle responsibly.