FAQS

โ“ Can I pick up my order?

Yes! All orders are available for pick-up in Douglasville, GA. Once your order is confirmed, youโ€™ll receive a message with the address and pick-up time instructions.

๐Ÿš— Do you offer delivery?

Yes โ€” we offer local delivery within a 30-minute radius of Douglasville, GA. Delivery availability will be confirmed after you place your order.

๐Ÿ“ฆ Do you offer shipping?

Not at the moment. Weโ€™re currently focused on local freshness and quality. However, weโ€™re working toward offering shipping in the future!

๐Ÿ’ธ Can I get a refund or cancel my order?

Because all juices are made-to-order, we do not offer refunds once an order is confirmed. If you need to update or cancel your order, please contact us within 2 hours of placing it.

๐Ÿงƒ How should I store my juice?

Refrigerate your juice immediately after receiving it. For the best taste and nutrients, consume within 3โ€“5 days. Shake well before drinking.

๐ŸŽ‰ Can I book Soulful Sips for my event?

Yes! We cater wellness events, private gatherings, pop-ups, and more. Head to our โ€œBook Us for Your Eventโ€ page to submit an inquiry.

๐Ÿ’š Are your juices vegan and soy-free?

Yes! All Soulful Sips juices are 100% plant-based, made with fresh fruits and vegetables โ€” and contain no soy.

๐Ÿ“ Where are you located?

Weโ€™re proudly based in Douglasville, Georgia. Our pickup address will be provided upon order confirmation.

๐ŸŒฟ Are your bottles recyclable?

Yes! We use recyclable bottles. Please rinse and recycle responsibly.